CoinsPaid Support



    Part 1: 

    You can check our integration guide here:, in case you have any additional questions regarding the integration process, yon can address them to our support team via [email protected]

    We will be able to provide you with our services if your country is not on the list of restricted ones, you can check it here:

    You can find this information in our API documentation:

    Yes, can do this by using our new features – Futures and Invoices, for more information:

    You can discuss the possibility of implementation of our business solution to your field of work via [email protected]

    Yes, we can provide the access to your account to multiple users with configurable level of access for every one of them, for more details contact us via [email protected]

    In order to contact our support team you can use the following address: [email protected]

    Part 2: Payments & Billing

    You can see all the supported cryptocurrencies on the next page

    We can recommend you use the most common cryptocurrencies – BTC, LTC, BCH, ETH, XRP, DOGE and BCH. You need to know your customers and cryptocurrencies which they use more often. Although, any cryptocurrency from our list can be added.

    In order to check the fees for your business, you need to contact our sales department – [email protected] or [email protected]

    You can find this information in our API documentation:

    We don’t have any limits for maximum deposits and withdrawals, but we have the limits for minimum deposits and withdrawals, which you can see on the next page

    Usually, it takes from several minutes to several dozens of minutes to gather a sufficient amount of confirmations for a transaction in the blockchain and be credited to the receiver’s balance after that, but our service provides you with an instant depositing feature that helps you and your users waist no time waiting till their funds arrive.

    We have several scenarios of invoice implementation, but the general flow includes forwarding the user a URL for payment that you had previously generated with a request. For details, you can check the following link:

    Part 3: Currency conversion

    Our service provides you an option to conduct crypto-crypto exchange, these are supported the currencies that you can exchange to BTC – LTC, ETH, BCH, USDT (ERC20) and DOGE.

    We support exchange to fiat function and you can access it via our back office simply by making a few clicks, choosing the currency for the conversion and the amount.

    Currently, we support the following currencies: EUR, USD, CAD, SEK, AUD, NOK, CHF, RUB, CNY, JPY, NZD, MXN, ARS, BRL, GBP, INR, KRW, THB, MYR, PEN, CLP, KZT, UAH ** (will be updated). Although you can contact us via [email protected] if you want to discuss the addition of another fiat currency for your business.

    All details concerning the fees you can find in your commercial offer or by contacting our sales department: [email protected] or [email protected]